About Prism Specialties DMV

Our Story in the DMV

After a disaster hits, those impacted are changed forever. At Prism Specialties DMV, we believe in helping the people of Washington DC, Maryland, and Northern Virginia through their most trying times so we can offer reassurance and relief when they need it the most.

As an independently owned and operated franchise of Prism Specialties, we bring over 25 years of proven specialty restoration expertise directly to our local DMV community. We understand the unique challenges our region faces - from historic home restorations in Georgetown to high-tech electronics recovery in Northern Virginia's business corridor.

Whether it's residential or commercial, we deliver effective recovery solutions to help people and businesses in our community recover fast from natural disasters and other unforeseen damages.

Years of Expertise

Serving the MD, DC, and VA region with proven specialty restoration solutions

Step 1: Emergency Contact & Response (0-2 Hours)

What happens: When you call our 24/7 emergency line, a virtual assistant will document all of your details and ask specific questions to hand off to the correct member of our team to follow up with you.

Why it matters: The first 48 hours are critical. Smoke damage penetrates deeper every hour, water damage leads to mold growth within 24-48 hours, and electronics corrosion accelerates rapidly. Immediate response prevents secondary damage that can double restoration costs.

Step 2: On-Site Assessment & Specialty Contents Collection (2-4 Hours)

What happens: Our specialist arrives to carefully assess and collect your specialty contents—textiles, electronics, artwork, and documents. We photograph and catalog every item, creating detailed condition reports for insurance documentation. Your items are then transported to our climate-controlled Beltsville facility for restoration work.

What we focus on: Unlike mitigation companies that handle structural cleanup, we specialize exclusively in specialty contents restoration. Our assessment identifies restoration potential for each item category: artwork is triaged at our Beltsville facility, electronics are evaluated for data recovery and restoration, textiles are assessed for cleaning and deodorization, and documents are categorized for on-site treatment or specialized services like freeze-drying, digitization, and gamma ray mold treatment at our corporate facility.

Step 3: Restoration Recommendation & Authorization (Same Day)

What happens: We provide honest assessments of what's restorable versus total loss. You receive a detailed quote with timeline estimates. We coordinate directly with your insurance adjuster to streamline approval.

Our promise: We never recommend unnecessary work. If an item is truly beyond restoration, we say so. Our reputation depends on honest assessments, not inflated invoices. Average client savings: 30% compared to replacement costs.

Step 4: Controlled Environment Restoration (1-6 Weeks)

What happens: Items are transported to our climate-controlled restoration facility where specialists work in dedicated processing departments. Degreed art specialists handle paintings and collectibles, electronics technicians recover data, textile experts process fabrics, and document specialists stabilize papers.

Our technology: Proprietary treatment systems, freeze-drying chambers, dedicated hydroxyl deodorization rooms for odor removal.

Step 5: Quality Verification & Delivery

What happens: Every restored item undergoes final quality inspection using the same diagnostic equipment from the initial assessment. We verify smoke odor elimination, structural integrity, and aesthetic restoration. Items are photographed before/after for insurance documentation.

Satisfaction guaranteed: If not satisfied we will reassess each item you are not satisfied with and reprocess at no additional cost unless it is deemed a total loss item and noted as such by your insurance adjuster.

🎨 Art & Collectibles

Fine art, antiques, collectibles, and heirlooms restored with museum-quality care

💻 Electronics & Data

Computer systems, servers, media devices, and critical data recovery

🧵 Textiles & Fabrics

Clothing, upholstery, rugs, curtains, and specialty fabric items

📄 Document Recovery

Important papers, legal documents, photos, and books

📊 Verifiable Track Record (2020-2024)

Data based on completed restoration projects across DMV region 2020-2024. Client satisfaction measured through post-project surveys and follow-up assessments.

✅ What Makes Our Work Verifiable

Unlike general contractors who "do restoration on the side," our entire business model focuses exclusively on specialty restoration. This means:

• Dedicated specialists – Not generalists, but experts in art conservation, electronics recovery, textile restoration, and document preservation
• Specialized facility – Climate-controlled dedicated department cleaning rooms designed specifically for restoration work, not general construction sites
• Advanced diagnostics – We use scientific testing and specialized equipment rather than visual inspection alone
• Documented processes – Every restoration project includes before/after photography, detailed condition reports, and restoration methodology documentation
• Insurance industry recognition – We're on the preferred vendor list for 15+ major insurance carriers because our documentation and results meet their strictest standards