A burst pipe in a Fairfax County law firm flooded their archive room, putting over 10,000 pages of legal documents, case files, and client records at risk. With active cases depending on these documents, time was critical.
Emergency Response
Our team arrived within two hours with portable freezing units. The key to saving water-damaged documents is rapid stabilization — freezing stops further water absorption and prevents mold growth while buying time for proper restoration.
The Restoration Process
Using vacuum freeze-drying technology, we removed moisture from the documents without causing further damage. Each page was individually inspected, cleaned if needed, and dried. We also created high-resolution digital scans as backup copies.
Results
We recovered 98% of the documents in readable condition. The law firm was able to resume operations within a week, and the digital archive provided a permanent backup. Insurance covered the full restoration and digitization costs.