1. 🚨 IMMEDIATE SAFETY FIRST
Ensure electrical safety - shut off electricity to affected areas if safe to do so. Do not enter flooded areas with electrical outlets or appliances.
2. 📞 Stop the Water Source
Locate and shut off the main water supply if the damage is from a burst pipe or plumbing issue. If from external flooding, prioritize safety evacuation.
3. 📱 Contact Insurance Company
Report the water damage claim immediately. Document your claim number and adjuster contact information for future reference.
4. 📸 Document Everything
Take extensive photos and videos of all damaged areas and belongings before touching anything. This documentation is crucial for insurance claims.
5. 🏃♂️ Remove Water Quickly
Remove standing water as quickly as possible using pumps, wet vacuums, or mops. The first 24-48 hours are critical for preventing mold growth.
6. 🌬️ Increase Air Circulation
Open windows and doors for ventilation. Use fans and dehumidifiers to increase air circulation and speed drying process.
7. 📚 Priority Item Rescue
Immediately move valuable documents, electronics, and irreplaceable items to dry areas. Focus on items that are most important or time-sensitive.
8. 🧽 Remove Wet Materials
Remove wet carpeting, padding, and damaged materials that cannot be effectively dried within 24-48 hours to prevent mold growth.
9. 🧤 Protect Yourself
Wear protective gear including gloves, boots, and masks when handling contaminated water or materials. Assume all floodwater is contaminated.
10. 🏠 Check HVAC System
Have your heating, ventilation, and air conditioning system inspected before use if it was affected by water to prevent spreading contamination.
11. 📋 Inventory Damaged Items
Create a detailed inventory of all damaged items including description, age, and estimated value for insurance documentation.
12. 🧪 Monitor for Mold
Watch for signs of mold growth in the following days and weeks. Mold can begin growing within 24-48 hours in wet conditions.
13. 🏢 Contact Professionals
Contact restoration professionals for assessment and professional drying services, especially for extensive damage or valuable items.
14. 📄 Keep All Receipts
Save all receipts for emergency repairs, temporary housing, equipment rental, and cleaning supplies for insurance reimbursement.
15. 🔄 Follow Up
Stay in regular contact with your insurance adjuster and restoration professionals to ensure the claim and restoration process progress smoothly.